staff names, phone numbers, roles, departments and cell/mobile number * Search it by name or department * View it on any (permitted) computer in a web browser * Anyone (with permission) can update it * Print out a phone directory as a list * Export the phone numbers to other programs The In Out Board * Replaces the whiteboard where staff mark themselves In or Out of the building * Staff can quickly update the board from any computer * Staff can leave

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Automatically create floor schedules for 25agents for a month. Ten daily shifts can be scheduled with up to 5 agents per shift. Coverage can vary each day and your agents can specify what shifts they will and will not work preventing unwanted assignments. The sophisticated scheduling logic assures a fair and even distribution of assignments. Up to 10 vacation periods can be specified for each person and assignments will not be made on those days.

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staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart

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Free AviSynth filter for fixing relational temporal field shift.This shift may appears during video film capturing and PAL->NTSC convertion. The filter automaticaly detects field shift. Also scene replacement and two merged sequences (from different parts of film) are proceeded correctly.

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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.

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staff hours, the software features tools for quality assurance monitoring and reporting, and works perfectly with home or remote based staff. FlexiServer is the modern replacement for a staff hours book or time card. Benefits: ~ Saves employees the chore of needing to fill out hours in their hours books every day. ~ No more chasing staff for them to submit their hours. Bookkeeping has 24/7 immediate access to casual staff hours. ~ Improves the way

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